Average Reviews:
(More customer reviews)I did my research. I looked in stores, I looked online and I read reviews, which is why I prefer to shop online, you can't get customer feedback in a store.
The box was destroyed when it arrived. The FedEx guy was apologetic, said he got it that way, but it wouldn't have been so bad if it had been boxed properly at the source. When we got into the contents, there was no hardware and no instructions. I don't know if they got lost in transit or never were included. Luckily, my husband had the know-how and the hardware to get started, but the pieces didn't line up properly either. The handle on the reel was supposed to fit INTO the reel itself and be secured with a screw....no way was that going to happen without some work.
We finally got it together. It looks nice, is fairly sturdy and stays put when you wind it up, but overall, we don't recommend this product. Just too much trouble, especially if one isn't prepared to improvise, and supply their own screws and bolts.
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